Fridge Freezer Repair Southampton — Expert Engineers, Fast Response
A failing fridge freezer is urgent — your food is at risk and every hour counts. That’s why On Point Appliances prioritises refrigeration call-outs across Southampton and Portsmouth, with same-day and next-day visits throughout the SO and PO postcodes. We’ve been repairing fridge freezers for over 30 years and fix the lot: fridges, freezers, integrated units and American-style fridge freezers — including water and ice dispenser faults. Our engineers carry common refrigeration spares in the van and give you a clear fixed-price quote before any work begins, so most repairs are done in a single visit.
- Priority refrigeration call-outs — we know your food can’t wait
- 30+ years’ experience on every major brand
- Fridges, freezers, integrated & American-style units all covered
- Fixed-price quotes — no hourly surprises
- All work warrantied
Prefer to talk? Call us now on 02380 193265.
Book your repair — same or next day
Tell us your brand, model and the fault and we’ll be in touch fast.
As a local Euronics partner we don’t just repair fridge freezers, we sell and install refrigeration too. So if yours is beyond economical repair, you’ll get honest advice and a fast, fairly priced replacement from our Southampton showroom — protecting your food without a hard sell.
Common fridge freezer faults we repair in Southampton
Whatever the symptom, our engineers will diagnose it quickly — and because food spoils fast, we get to refrigeration faults first. We always recommend getting an experienced engineer to look at any fault — a DIY attempt can easily cause more damage and lead to further costs for what seemed a simple fix. These are the fridge freezer problems we’re called out to most often across Southampton and Portsmouth:
| Symptom | Common cause |
|---|---|
| Fridge not cooling or running too warm | Faulty thermostat, compressor or low refrigerant |
| Freezer over-freezing or icing up | Faulty defrost thermostat or timer |
| Frost building up at the back | Blocked defrost drain or faulty defrost heater |
| Not defrosting automatically | Defrost timer or heater fault |
| Water pooling inside or underneath | Blocked defrost drain |
| Loud or constant compressor noise | Worn compressor or fan motor |
| Door seal letting cold escape | Perished door gasket |
| Running constantly, never cycling off | Faulty thermostat or door seal |
We repair both the fridge and freezer sides, including American fridge freezers with water and ice dispensers. If your fault isn’t listed here, don’t worry — these are simply the ones we see most often. Call us with the symptom and we’ll tell you what’s likely involved.
Fridge repairs in Southampton
If your fridge has stopped cooling, is freezing food at the back, leaking water inside or running noisily, our Southampton engineers can help. We repair standalone larder fridges, integrated and built-in fridges, and the fridge side of combination units — fixing faulty thermostats, blocked drainage, perished door seals, iced-up evaporators, lighting faults and compressor problems. Most fridge repairs across Southampton and Portsmouth are completed in a single visit, with a clear fixed-price quote before any work begins.
Freezer repairs in Southampton
A freezer that won’t get cold enough, over-frosts or has stopped freezing altogether needs fast attention before your food spoils. We repair upright freezers, chest freezers, integrated freezers and the freezer side of fridge freezers throughout Southampton — sorting failed defrost systems, iced-up fans, broken thermostats, faulty door seals and blocked drainage. Our engineers carry common freezer spares in the van, so most freezer repairs in Southampton are diagnosed and fixed on the same visit.
American-style fridge freezer repairs
American-style fridge freezers bring extra features — and extra things to go wrong. We repair plumbed and non-plumbed American fridge freezers from brands such as Samsung, LG, Hisense, Beko and Daewoo, including water and ice dispenser faults, blocked or frozen water lines, twin-cooling and dual-compressor problems, display errors and noisy fans. Whether it’s a side-by-side, French-door or multi-door model, we’ll get it running again — and if it’s beyond economical repair, we can supply and install a replacement from our Southampton showroom.
Fridge freezer brands we repair
We repair refrigeration from every major manufacturer, including Samsung, Beko, Hotpoint, LG, Indesit, Whirlpool, Haier, Fridgemaster, Smeg and AEG. As a Euronics partner we have excellent access to genuine manufacturer parts, which keeps repairs fast, reliable and properly guaranteed — not bodged with generic spares.
How our fridge freezer repair service works
1. Book fast — food can’t wait
Use the booking form on this page or call 02380 193265. Because your food is at risk, we prioritise refrigeration call-outs. Tell us the brand, model and the fault so the engineer arrives prepared with the right parts.
2. Same or next-day visit
Our engineer comes to your home across Southampton, Portsmouth, Fareham, Eastleigh, Hedge End, Bitterne, Whiteley, Winchester and all surrounding SO and PO postcodes.
3. Diagnosis and a fixed-price quote
The engineer diagnoses the fault on the spot and gives you a clear, fixed-price quote for the repair before any work begins. No hourly rates, no hidden fees — you decide with the full price in front of you.
4. Repaired — usually in one visit
Because we carry the most common refrigeration spares in the van, the majority of fridge freezer repairs are completed on the first visit. If a specialist part is needed we’ll order it and return promptly.
Fridge freezer repair costs — what to expect
We keep our pricing simple and transparent. There’s a fixed call-out charge of £[ADD FEE], which covers the engineer’s visit and a full diagnosis of the fault. Once we know what’s wrong, we give you a fixed-price quote for the repair — including parts and labour — before any work starts. You’re never charged by the hour, and you’re never committed until you’ve approved the price. All work we carry out is warrantied.* The parts we fit and our workmanship are covered.
*The length of warranty depends on the repair carried out and the parts used, in line with manufacturer specifications.
Areas we cover for fridge freezer repair
Based at our showroom on Lower Mortimer Road in Southampton, we cover the whole of the SO and PO postcode areas, including:
- Southampton, Bitterne, Woolston, Sholing & Weston
- Portsmouth, Fareham, Portchester & Whiteley
- Eastleigh, Chandler’s Ford, Hedge End & West End
- Bursledon, Locks Heath, Park Gate, Hamble & Netley
- Totton, Hythe, Winchester & surrounding villages
Why choose On Point Appliances?
We’re a genuinely local, family-run appliance business — not a national call-centre booking agency. When you call us, you speak to the people who’ll fix your fridge freezer.
- Over 30 years’ experience repairing fridges and freezers of every make and model
- Priority refrigeration call-outs because spoiled food can’t wait
- Euronics partner with direct access to genuine manufacturer parts
- Checkatrade approved and rated by real customers on Google
- Honest, fixed-price quotes and all work warrantied
Repair or replace your fridge freezer?
Fridge freezers are often worth repairing up to around 10 years old. Our engineers will always tell you straight — if a repair isn’t worth the money, we’ll say so. And if you do decide to replace it, you can browse new fridge freezers in Southampton at competitive Euronics prices, or see the full range of appliances at our Southampton shop. We deliver and install locally, often within days — so your food is protected fast.
Fridge freezer repair FAQs
How quickly can you repair my fridge freezer in Southampton?
Fast — because your food is at risk, we prioritise refrigeration call-outs. In most cases we offer a same-day or next-day visit across all SO and PO postcodes. Call us early and we’ll do our best to reach you the same day.
How much does a fridge freezer repair cost in Southampton?
We charge a fixed call-out fee that covers the engineer’s visit and a full diagnosis. We then give you a fixed-price quote for the repair before any work starts, so there are no hourly surprises. All work we carry out is warrantied.
My fridge isn’t cooling or my freezer is icing up — can you fix it?
Yes. A fridge that won’t cool and a freezer that ices up are two of the most common faults we see, usually caused by a faulty thermostat, a defrost fault, low refrigerant or a worn compressor. We diagnose the exact cause on the spot and fix most cases in a single visit.
Which fridge freezer brands do you repair?
We repair all major brands including Samsung, Beko, Hotpoint, LG, Indesit, Whirlpool, Haier, Fridgemaster, Smeg and AEG. As a Euronics partner we have excellent access to genuine manufacturer parts.
Do you repair American-style fridge freezers?
Yes. We repair American-style fridge freezers including their water and ice dispenser faults, as well as standard freestanding and integrated units. Tell us the make and model when you book so the engineer arrives with the right parts.
Is it worth repairing my fridge freezer or should I replace it?
Fridge freezers are often worth repairing up to around 10 years old. Our engineers give honest advice, and if a new appliance makes more sense we can supply and install one quickly from our Southampton showroom to protect your food.
Which areas do you cover for fridge freezer repair?
We cover all SO and PO postcodes including Southampton, Portsmouth, Fareham, Eastleigh, Hedge End, Bitterne, Whiteley, Winchester, Hamble, Netley, Totton, Chandler’s Ford, Bursledon, Locks Heath, Park Gate and West End.
How do I book a fridge freezer repair?
Use the booking form on this page or call 02380 193265. Tell us your brand, model and the fault and we’ll arrange a priority same or next-day visit.
Book your fridge freezer repair today
Get your fridge freezer fixed fast by a local, experienced engineer before your food spoils. Complete the form below or call 02380 193265. We cover all SO and PO postcodes — Southampton, Portsmouth, Fareham, Eastleigh, Hedge End, Whiteley, Winchester and surrounding areas.
Need a different appliance repaired? We also offer washing machine repair and cooker & oven repair across the same area.